F.A.Q

What payment methods do you accept?

We accept credit cards (Visa, Mastercard, American Express, Discover), PayPal, Amazon Pay, Google Pay, and Apple Pay.

Our prices are in US Dollars. PayPal or your credit card may charge a foreign transaction fee in addition to the exchange rate for foreign transactions. Please contact your lending bank prior to your order for more information on applicable fees.

Google Chrome, Apple Safari, Mozilla Firefox, and UCWeb UC Browser

To see the Apple Pay button, you must use Safari on iOS 11 or MacOS High Sierra on one of the following devices:

iPhone (SE, 6, 6 Plus, or newer)

iPad (Pro, Air 2, mini 3, or newer)

Apple Watch

MacBook Pro with Touch ID

Any Mac model (2012 or newer) plus an Apple Pay-enabled iPhone or Apple Watch

Shipping policy

Most orders take 1-2 business days (Monday-Friday) for our warehouse in New Jersey to process and package in addition to the delivery estimate time. *Please allow additional time during sales and promotions.*

We are happy to offer you a variety of flat-rate shipping options

Orders take 1-2 business days (Monday-Friday) for our warehouse in New Jersey to process and package in addition to the delivery estimate time.

At checkout, double check that your address is correct, and please do not use special characters or accents, as these issues may delay shipping.

USPS (1 - 7 business days in transit) for $5.95, unlimited items

FedEx Ground (1 - 7 business days in transit) for $7.95, unlimited items

FedEx 2-Day Air for $17.95, unlimited items

FedEx Overnight for $34.95, unlimited items

Orders $60 and over are eligible for free standard shipping via USPS

(Alaska / Hawaii orders have higher shipping rates due to increased shipping costs.)

Delivery to P.O. Box addresses, APO / AE / FPO addresses must be shipped via the United States Postal Service (USPS). Packages shipped via the USPS shipping method to Rural Areas or General Delivery must be picked up from the local Post Office, USPS will not deliver to a home address.

Note: FedEx 2-Day Air and FedEx Standard Overnight options do not deliver on Saturday. Any order placed after 1pm ET will automatically get processed the next business day.

Passport Economy: 10-20 Business Days (Duties may apply upon delivery)

Passport Priority Duties Prepaid: 8-14 Business Days (Tracking available)

Orders $60 and over are eligible for free shipping

Taxes and duties are the responsibility of the customer and may be due upon delivery if not prepaid at checkout. We happily ship to most countries. Please contact customer service if you do not see your country listed. Note that delivery times for international orders vary depending on the destination.​

**There is no tracking information available for Passport Economy**

TAXES

For domestic orders: Depending on your shipping destination, we will collect sales tax to be remitted to the appropriate US state. At this time, we collect sales tax for purchases made by California, New Jersey, and New York state residents.

For international orders: It is your sole responsibility to pay all import duties and taxes that may be due on your order based on your country's tax rules. Please contact your country's local tax office for more information. We offer the option to prepay taxes and duties at checkout. The Passport Economy option does not include prepaid taxes and duties but taxes and duties may be due upon delivery and may be higher than our calculated taxes and duties.